Book yourself a skin consultation
This process allows you to gain advice on what is best for your individual needs and concerns. We often have new clients visit who have previously had treatments or bought skincare without really knowing why.
We recommend skin consultations to every new client that visits or enquires. It’s the only way we can provide you with our expert advice and help you achieve your desired results.
It’s also a great feeling hearing advice from a skin expert who is keen to help you. We follow a skin consultation process before any treatments are conducted. This way we have a true and honest understanding of not only your skin's composition but also the client's habits at home. This gives us the ability to tailor a regimen based on need and accessibility. No product is wasted but results are guaranteed.
What you can expect from the consultation
Our consultations offer precise medical skincare advice – from concerns such as melasma and blemish-prone skin – to managing how your skin is making you feel. The first 15 minutes of the initial consultation is free. During this time your consultant will walk you through a detailed questionnaire to understand your skin's current state, your skin goals, treatments you've tried in the past, and daily working life. Our job is to fit your routine into your life so you do not feel it to be a chore.
Before pictures are taken during this session so that your consultant can keep them on record and reference back to them throughout your journey. Products are hand selected based on three man factors. Skin concern, budget, and desired length of regimen. This way, no product is wasted, and there is no buyers remorse, just great skin!
Your skin at a glance: Quick skin checkup
Maybe you’ve only got a short window to chat. Or perhaps you just have one or two questions that need figuring out.
Our 30 minute skincare consultation is just the ticket. We can help you understand your skin type and answer any questions about your current routine.
Choose either a phone consultation or online skin consultation. You might like to ask us what each of your products do, or tips on how to make your routine work that bit better for your specific needs.
We’ll send a follow-up email afterwards with details of what we discussed and your product suggestions after your checkup.
Deep dive into your skin concerns and solutions
Our 50-min skincare consultation is a deep dive into your skin, looking at the bigger picture.
We’ll discuss the factors that could affect your skin, including your current products, stress, hormonal changes, diet, gut health and sleep.
We’ll help identify your questions or concerns, offering medical based solutions and skincare advice. We’ll also have time to plan a daily skincare routine to best suit your skin, and importantly your schedule. We’ll send you a follow-up email with details of what we discussed and your product suggestions. You can choose to have your session via phone or if you’d prefer, video.
Don't worry, we got you!
Our sensitive skin coaches will get in touch by phone or video call for your skincare consultation at your scheduled time, we also love to see our client's in person! (Don’t worry, we’ll send you a reminder too.)
Your coach will listen to your concerns, share professional skincare advice and discuss what you need to help improve your skin, figuring it out together.
We work together will partnering dermatologists and medical estheticians to provide each client a well rounded service for the best results.